Track Your Order
Track your order
Every DOJO order ships from our Sydney warehouse with Australia Post tracking.
1. Check your dispatch email
When your order leaves our warehouse we email you a dispatch confirmation containing your Australia Post tracking number and a direct tracking link. Clicking that link is the fastest way to see where your parcel is.
If you can't find the email, check your spam or promotions folder first — it's sent from the same address as your order confirmation.
2. Track directly with Australia Post
If you have your tracking number, you can enter it straight into Australia Post's tracking tool at any time:
3. Check your account
If you created an account when ordering, your full order history and tracking details are saved there.
When will tracking start working?
Orders are processed within 1–2 business days. Tracking information can take up to 24 hours to appear after dispatch — if your number isn't recognised straight away, it usually means the parcel hasn't been scanned into the network yet. Standard delivery is 3–8 business days Australia-wide after dispatch. Remote and regional areas may take longer.
Something not right?
If your tracking hasn't updated in several business days, your parcel appears to be lost, or it arrives damaged, contact us and we'll sort it out. Please have your order number handy.
Email: hello@dojoxpresso.com
Phone: 1300 00 DOJO
You can also use our contact form, or read the FAQ for more on shipping and returns.
Contact us
DOJO Xpresso is a registered business name of DOJO DFS PTY LTD, ABN 13 667 172 125.
Business address: Unit 617, 99 Jones Street, Ultimo NSW 2007
Warehouse & returns: 5 Windsor Road, Kellyville NSW 2155
Phone: 1300 00 DOJO
Email: hello@dojoxpresso.com
Customer service hours: Monday to Friday, 9:00am – 5:00pm AEST